Data protection is not just a formality at bx8 — it is a responsibility we take seriously every day, for every user.
All data transmitted between your device and bx8 servers is protected with 256-bit SSL encryption — the same level of security used by leading financial institutions worldwide.
Your personal data is stored on encrypted servers with strict access controls. Only authorised bx8 staff are granted limited access based solely on their job responsibilities.
Bx8 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes without your explicit consent.
The Know Your Customer (KYC) process at bx8 is more than a compliance requirement — it also protects your account from unauthorised access.
You have the right to request deletion of your personal data from bx8 records once your account is closed, subject to legally mandated data retention requirements.
In the event of a data breach affecting your information, bx8 is committed to notifying you within 72 hours of the incident being detected, in line with industry best practices.
| Data Type | Example Information | Purpose of Collection | Retention Period |
|---|---|---|---|
| Identity Data | Full name, date of birth, identification number | KYC Verification | Throughout the active account period + 5 years |
| Contact Data | Email address, phone number | Communications & Security | Throughout the active account period |
| Financial Data | Bank name, account number, e-wallet | Transaction Processing | 7 years (legal requirement) |
| Technical Data | IP address, device type, web browser | Security & Analytics | 90 days |
| Gameplay Data | Wagering history, game type, play duration | Responsible Gaming | Throughout the active account period + 2 years |
| Cookie Data | Language preference, saved login | User Experience | Up to 12 months |
Bx8 ("we", "the platform") takes the privacy and security of all our users' personal data seriously. This Privacy Policy details the types of information we collect, how it is used, who it may be disclosed to, and your rights as the owner of that data.
This policy applies to all users who access or register on the bx8 platform, including via web browser on a computer or mobile device. By continuing to use the bx8 platform after reading this policy, you give informed consent to the collection and processing of your personal data as described herein.
During registration and your use of the bx8 platform, you provide personal information directly to us. This includes your full name, date of birth, identification card or passport number, email address, mobile phone number, and bank account or e-wallet details for transaction processing purposes.
During the KYC process required to verify your identity and process withdrawals, you may be asked to upload a copy of a valid identification document. All documents are stored in an encrypted environment and accessed only by authorised personnel.
When you use the bx8 platform, our systems automatically record certain technical information, including your device's IP address, the type and version of web browser used, operating system, access time and date, pages visited and navigation history within the platform, as well as gameplay data such as game type, bet values, and game results.
This information is used to ensure your account security, detect suspicious activity, improve platform performance, and comply with applicable legal and regulatory requirements.
Bx8 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies allow the platform to remember your preferences, maintain secure login sessions, and understand how you interact with the platform so we can continue to improve it.
You can control or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some bx8 platform features. Third-party cookies used for analytics purposes are only activated with your consent.
Bx8 uses your personal data for legitimate and specific purposes only. Your data is used for:
Bx8 does not sell, rent, or trade your personal data to third parties for marketing purposes. However, under certain circumstances, bx8 may share your information with the following parties:
Bx8 invests seriously in security infrastructure to protect your personal data. Key security measures we implement include 256-bit SSL encryption for all data transmitted between your device and bx8 servers, password storage using one-way hashing algorithms that cannot be decrypted, two-factor authentication (2FA) available for all accounts, continuous 24/7 security monitoring, and penetration testing conducted regularly by independent security experts.
While BX8 takes all reasonable precautions, no security system can guarantee 100% absolute protection. You are also responsible for keeping your login credentials secure and not sharing account access with others.
To provide stable and secure services, part of bx8's technical infrastructure may be located outside Malaysia. Any cross-border data transfers are carried out with adequate safeguards to ensure a level of protection equivalent to that within Malaysia. bx8 ensures all data storage locations meet the required security standards.
Bx8 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Generally, active account data is retained for the duration your account remains active. Following account closure, data may be retained for up to seven years to meet anti-money laundering and tax reporting obligations.
You may request deletion of your data by contacting the bx8 support team. Requests will be processed within 30 business days, subject to legally mandated retention requirements.
Bx8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. The "Last Updated" date at the top of this page indicates when the policy was last reviewed.
You will be notified of any material changes via in-platform notifications or your registered email before the changes take effect. Continued use of the platform after notification constitutes acceptance of the updated policy. You are advised to review this page periodically. For enquiries about this Privacy Policy, please contact the bx8 customer support team or email [email protected].
As a bx8 user, you have clear rights regarding your personal data. bx8 is committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal data bx8 holds about you. Requests will be processed within 14 business days.
If your data is inaccurate or incomplete, you have the right to request immediate correction via your account settings or the bx8 support team.
You may request deletion of your data after account closure, subject to any legally mandated retention obligations still in effect.
In certain circumstances, you have the right to request that bx8 restrict how your data is used, particularly while any dispute is being resolved.
You have the right to receive your data in a machine-readable format for transfer to another service provider if needed.
Where data processing is based on your consent, you have the right to withdraw that consent at any time without affecting any processing that has already taken place.
The bx8 platform protects your privacy with 256-bit SSL encryption. Enjoy over 2,000 games with the peace of mind that your data is always secure.